Effective Date: July 2, 2026
Welcome to LOOM. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or purchase our premium men’s unstitched fabrics.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit or shop at LOOM, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Order Details
- Payment Information (processed securely through trusted payment providers)
Automatically Collected Information
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Shopping Activity
- Cookies and Analytics Data
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Respond to your inquiries
- Send promotional offers (only if you choose to receive them)
Cookies
LOOM uses cookies to improve website performance and provide a personalized shopping experience.
Cookies help us:
- Remember your shopping cart
- Save your preferences
- Analyze website traffic
- Improve website functionality
- Display relevant products
You may disable cookies in your browser settings, although some features of the website may not function properly.
Payment Security
We never store your complete payment card information on our servers.
All online payments are processed through secure and trusted payment gateways using industry-standard encryption technologies.
How We Protect Your Information
We take appropriate security measures to protect your personal information, including:
- Secure website encryption (SSL)
- Protected customer accounts
- Secure payment processing
- Limited access to personal information
- Regular website security monitoring
While we work to protect your information, no online system can guarantee complete security.
Sharing Your Information
LOOM does not sell, rent, or trade your personal information.
We may share limited information only with trusted third-party service providers for:
- Order delivery
- Payment processing
- Website analytics
- Customer support services
These providers are required to protect your information and use it only for the services they provide.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before sharing your personal information.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal data (where applicable)
- Unsubscribe from marketing emails at any time
- Contact us regarding your privacy concerns
Children’s Privacy
LOOM does not knowingly collect personal information from children under the age of 13.
If you believe a child has provided us with personal information, please contact us so we can remove it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled,